Terms of Business
LifeFlo Wellness Clinic
Website: https://www.lifeflo.co.uk/
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Last updated: November 2025
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Welcome to LifeFlo Wellness Clinic (“we”, “us”, “our”). These Terms of Business explain how we provide our therapies and services, how bookings work, and what you can expect from us. By booking an appointment, attending the clinic, or using our website, you agree to these Terms.
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If you have any questions, ask - we like things clear.
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1. Our Services
1.1 LifeFlo Wellness Clinic provides complementary and wellness therapies, which may include (but are not limited to) PEMF therapy, biomagnetism/biomagnetic pair therapy, red/infrared light therapies and other natural, non-invasive treatments.
1.2 Our services are complementary in nature - they are designed to support the body’s natural processes. They are not a replacement for medical diagnosis or treatment.
1.3 You are responsible for telling us about any medical conditions, implants (e.g. pacemakers), pregnancy, medications, or recent procedures before we begin treatment.
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2. Booking & Appointments
2.1 Appointments may be made via our website (https://www.lifeflo.co.uk/), by phone, email or in person.
2.2 An appointment is confirmed once you receive a confirmation from us.
2.3 We reserve the right to amend or reschedule appointments where needed (for example, practitioner illness, equipment issues, or if we consider the treatment unsuitable on the day).
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3. Cancellations, Changes & Late Arrivals
3.1 If you need to cancel or change your appointment, please give at least 24 hours’ notice.
3.2 Cancellations with less than 24 hours’ notice may be charged in full or have deposits retained.
3.3 If you arrive late, we may have to shorten your session so we don’t affect the next client. The full fee may still be payable.
(If you want a 48-hour policy or non-refundable deposits on first appointments, tell me and I’ll slot it in.)
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4. Fees & Payment
4.1 Current prices will be shown on https://www.lifeflo.co.uk/
or confirmed at the time of booking.
4.2 We may change our prices from time to time, but this won’t affect a booking that’s already been confirmed.
4.3 Payment is due on or before the appointment, unless we’ve agreed otherwise. We may request a deposit for certain treatments or packages.
4.4 Failure to pay may result in future bookings being declined.
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5. Suitability & Your Health
5.1 Some therapies are not suitable for everyone (for example: pacemakers, pregnancy, epilepsy, active infections, metal implants or certain medical conditions).
5.2 We may decline to provide treatment if, in our professional opinion, it is not safe or appropriate.
5.3 Always consult your GP or healthcare professional if you are unsure whether a therapy is right for you.
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6. Important Disclaimer
6.1 Treatments at LifeFlo Wellness Clinic are supportive, wellness-based and non-diagnostic.
6.2 We do not claim to cure, prevent or diagnose medical conditions.
6.3 Nothing on our website or said during a session should be taken as medical advice.
6.4 You remain responsible for your own health and for seeking medical care where needed.
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7. Your Responsibilities
7.1 You confirm that the information you give us is accurate and complete.
7.2 You agree to follow any pre- and post-treatment guidance we provide.
7.3 You agree not to misuse our website or attempt to interfere with its security or content.
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8. Liability
8.1 Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or any liability which cannot be limited under UK law.
8.2 Subject to 8.1, we will not be liable for indirect, consequential or financial loss arising from use of our services.
8.3 Our total liability to you for any claim connected with a treatment will not exceed the amount you paid for that treatment.
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9. Data Protection & Privacy
9.1 We will process your personal data in line with UK data protection law (UK GDPR) and our Privacy Policy on https://www.lifeflo.co.uk/
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9.2 We may keep treatment notes to support your ongoing care and for clinic safety.
9.3 You have the right to access or correct your data - please get in touch with us for details.
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10. Intellectual Property
10.1 All content on https://www.lifeflo.co.uk/
(text, images, branding, layout) is owned by or licensed to LifeFlo Wellness Clinic.
10.2 You may not copy or reuse our content for commercial purposes without our written permission.
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11. Website & Online Content
11.1 We try to ensure the website is accurate and available, but we can’t guarantee it will always be free from errors or interruptions.
11.2 We may update or remove content at any time.
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12. Third-Party Links
Our website may link to other sites for information. We are not responsible for the content, security or privacy practices of those websites.
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13. Changes to These Terms
We may update these Terms of Business from time to time. The version published at https://www.lifeflo.co.uk will apply. The terms and conditions at the time of your booking will apply.
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14. Governing Law
These Terms are governed by the laws of England and Wales and any disputes will be dealt with by the courts of England and Wales.
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15. Contact Details
LifeFlo Wellness Clinic
Website: https://www.lifeflo.co.uk/
Email: info@lifeflo.co.uk
Telephone: 07812 605 677 / 01243 785 096